Effective Date: 3rd May 2025
At Pronet Pulse, we respect your privacy and are committed to protecting it. This Privacy Policy outlines how we handle information when you use our mobile application (“Pronet Pulse” or “the App”). By using the App, you agree to this policy. If you do not agree with any part of this Privacy Policy, please refrain from using the App.
1. Information We Collect
We are committed to minimizing the amount of personal data we handle. In fact, Pronet Pulse does not store any personal information on its servers.
1.1 No Personal Information Stored
We do not collect or retain any personal identifiers such as your name, email address, phone number, or location unless explicitly stated for a particular feature, in which case your consent will be required.
1.2 Device and Usage Data
Some limited technical data may be collected automatically by your device or third-party services (e.g., Google Play Services or crash reporting tools) to ensure the App runs smoothly. This includes:
- Device type and OS version
- App performance and crash data
- Basic usage statistics
These are used only for debugging, improving user experience, and ensuring app stability. We do not use this information for marketing, profiling, or any commercial purpose.
2. How We Use Your Information
Since we do not collect or store personal data, your privacy is inherently protected. If any technical or usage data is gathered (via trusted third-party tools), it is used solely for:
- Ensuring the core functionality of the App
- Maintaining app stability and security
- Fixing bugs and improving performance
We do not use any user information for commercial purposes such as advertising, retargeting, or selling to third parties.
3. Third-Party Services
While Pronet Pulse itself does not store personal data, it may integrate with third-party tools (such as Google Firebase or analytics platforms) that help us monitor app performance. These services may collect anonymous, aggregated usage data in accordance with their own privacy policies.
We carefully select these providers and ensure they adhere to high data protection standards. However, we recommend reviewing their policies if you are concerned about third-party data handling.
4. Data Security
Even though we do not store personal information, we take the security of all operational data seriously. The App is developed using secure coding practices and tested for vulnerabilities. Any data temporarily processed (e.g., during analytics or crash reporting) is handled via encrypted channels and stored by third parties according to their respective privacy policies.
5. Data Retention
We do not retain any user information. If any temporary data is collected by third-party services (e.g., for analytics or crash diagnostics), it is stored in an anonymized form and managed entirely by those providers.
6. Your Rights
Because we do not collect or store personal data, there is no user data to access, modify, or delete on our end. However, if you have concerns about any data collected by third-party services integrated into the App, you can:
- Review their respective privacy policies
- Adjust your device or app permissions
- Contact us for assistance in understanding what services are used
7. International Use
Our application is used globally, and any technical or anonymous data collected may be processed by third-party services in various regions. We work only with vendors who comply with international data protection standards, such as GDPR, where applicable.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected in this document, and we will update the “Effective Date” at the top. Your continued use of the App after any change constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or need further clarification, please contact us:
Email: mail.hackchefs@gmail.com
Company Name: Pronet Pulse
Location: PO Box 1325, Snoqualmie, WA 98065